This Privacy Policy is updated as of June 19, 2024.
Our company wants you to be familiar with how we collect, use, and disclose personal information (as described below). This Privacy Policy outlines our practices regarding the collection of personal information through your access to websites operated by our company or its affiliates, our mobile websites, mobile applications, WeChat platforms (including but not limited to official WeChat accounts), and other digital platforms (hereinafter referred to as "Applications"), through our official accounts and related applications on social media sites, and through your offline interactions with us where notice is required by law (websites, Applications, social media official accounts, and offline interactions collectively referred to as "our Services"). By using our Services, you agree to this Privacy Policy.
This privacy policy has been developed with your needs in mind. It ensures that you fully understand our company's practices regarding the collection and use of personal information, while also ensuring that you have ultimate control over the personal information you provide to us, which is crucial. This privacy policy outlines how we collect, use, disclose, process, and store the information you provide to us when using our services. In this privacy policy, "personal information" refers to data that can identify a specific individual either on its own or when combined with other information. We will strictly adhere to this privacy policy when using such information.
By using our services, you agree to this privacy policy.
Finally, we aim to provide the best experience for our users. If you have any questions about the personal information processing practices described in this privacy policy, please contact us via the email address provided at the end of this privacy policy so that we can address your specific needs. We welcome your feedback.
1. How We Collect and Use Your Personal Information
1.1 Personal Information
"Personal Information" refers to information that identifies you as an individual or relates to an identifiable individual. This includes:
l Name
l Gender
l Date of birth
l Contact address (including permanent address and delivery address)
l Telephone number
l Email address
l Credit card and debit card numbers
l Personal profile picture
l Social media accounts (such as WeChat, Youzan, Tmall, JD, Weibo, etc.)
l Travel information, including flight details
l Other information sufficient to identify an individual as required for using our services
1.2 Methods of Collecting Personal Information
Our company and our service providers may collect the above personal information in various ways, including:
l Through Services: We collect personal information through our services, for example, when you subscribe to email newsletters, place an order, contact customer service via email, or submit product reviews on our website.
l Offline: We collect personal information offline, for example, when you visit our physical stores, participate in our trade shows, place orders by phone, or contact customer service.
l From Other Sources: We obtain personal information from other sources, such as our affiliates, public databases, social media platforms (including your friends or relevant persons), and other third parties.
l Social Media Accounts: If you choose to log in to WeChat or other social platforms (including but not limited to official WeChat accounts, the Korrun official website, and Korrun Group's Tmall, JD, Tiktok and Instgram accounts and ) using your social media account, or provide personal information while interacting with us, we will obtain specific personal information from your social media account. This may include personal information contained in your profile or your friends' profiles.
Our company uses third-party payment services to process payments made through our services. If you wish to make a payment through the services, your personal information will be collected by that third party, not by our company, and will therefore be subject to that third party's privacy policy, not this Privacy Policy. Our company has no control over, and is not responsible for, the third party's collection, use, and disclosure of your personal information.
If you provide any personal information relating to others to our company or our service providers in connection with our services, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.
1.3 Purposes and Methods of Using Personal Information
Our company and our service providers will use your personal information for the following purposes:
l To respond to your inquiries and fulfill your requests: For example, to complete your transactions and provide related customer services.
l To send administrative information: Such as changes to our terms, conditions, and policies.
For these purposes, with your authorization, our company will contact you via email, SMS, MMS, WeChat, or phone.
In addition, you should be aware that our company may, without your consent, use your personal information in the following circumstances:
l When it is necessary for the controller of personal information to fulfill obligations stipulated by laws and regulations;
l When it is directly related to national security or national defense security;
l When it is directly related to public safety, public health, or significant public interests;
l When it is directly related to criminal investigation, prosecution, trial, and judgment enforcement;
l When it is difficult to obtain the individual's authorization consent but necessary to protect the life, property, and other significant legitimate interests of the individual or other individuals;
l When the personal information involved is voluntarily disclosed to the public by the individual;
l When it is necessary to sign and fulfill contracts at the request of the individual;
l When collecting personal information from legally disclosed information, such as lawful news reports, government information disclosure, and other channels;
l When it is necessary to maintain the security and stable operation of the provided products or services, such as discovering and dealing with faults in products or services;
l When the controller of personal information is a news organization and the collection is necessary for the lawful news reporting;
l When the controller of personal information is an academic research institution, and it is necessary for public interest to conduct statistics or academic research, and when providing academic research or describing the results externally, the personal information included in the results is de-identified.
1.4 Delegation of Personal Information Processing
Our company may delegate the processing of your personal information to the following parties:
l Affiliates of our company group: As specified in this Privacy Policy, to process your personal information.
l Third-party service providers: Who provide services such as website and WeChat platform hosting (including but not limited to official WeChat accounts), data analysis, payment processing, order fulfillment, IT and related infrastructure, customer service, email delivery, and auditing.
l Marketing partners: Third parties authorized to send marketing information to you on our behalf, based on your preferences (if you have consented to receive such information).
l Third-party sponsors: Of sweepstakes, contests, and related promotional activities.
1.5 Transfer of Personal Information
Our company will not transfer your personal information to third parties without your separate consent, unless such information has been voluntarily disclosed by you under the following circumstances:
l Voluntary disclosure by you: Such as posting on message boards, chats, personal information pages, blogs, or other services where you can easily post information and content (including but not limited to our company's social web pages). Please note that information you transmit or disclose through such services will become public information and may be viewed by other users or the public.
l Sharing with other website users or your social media service providers: Our company may share your relevant social media account and friend list with other website users or your social media service providers. When you link your account on our services with your social media accounts, you authorize our company to share information with your social media service providers, and you understand that the use of the shared information will be governed by the privacy policy of the social media service provider.
l Corporate reorganization: In the event of a company reorganization, merger, sale, joint venture, transfer, assignment, or other disposition of all or part of our company's business, assets, or stocks (including bankruptcy filings or similar proceedings), your personal information will be handled or transferred in accordance with the Personal Information Protection Law or relevant laws and regulations.
l With your consent: Our company may use and disclose personal information collected through other channels in our services with your consent.
2. Cookie and Similar Technologies
2.1 Cookie
To ensure the proper functioning of the website, we sometimes store small data files called cookies on your computer or mobile device. A cookie is a text file that a web server stores on your computer or mobile device. The contents of a cookie can only be retrieved or read by the server that created it. Each cookie is unique to your web browser or mobile application. Cookies help our company collect various information, such as the type of browser, the time spent on our systems, the pages visited, language preferences, and other anonymous traffic data. Our company and our service providers use this information for security considerations, to improve website navigation, to more effectively disclose information, and to enhance user experiences. If you do not want information to be collected through cookies, you can automatically reject cookies in most browsers or choose to reject or accept specific cookies on specific websites. You can also refer to the following website: http://www.allaboutcookies.org/manage-cookies/index.html. However, if you do not accept cookies, you may experience inconvenience when using our services. You may also not receive advertisements or other services related to your interests and needs from our company.
2.2 Website Beacons and Pixel Tags
In addition to cookies, we also use other similar technologies such as website beacons and pixel tags on our website. For example, emails sent by our company may contain clickable URLs linking to content on our website. If you click on such a link, we track this click to help us understand your preferences for products and services and to improve customer service. Website beacons are typically transparent images embedded in websites or emails. With pixel tags in emails, we can determine whether an email has been opened. If you do not want your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.
By using our website, you agree to the use of cookies, website beacons, and pixel tags as described above.
3. Third-Party Services
This Privacy Policy does not govern the privacy, information, or other practices of other third parties such as website or service operators related to our services, and our company is not responsible for them. The appearance of links in our services does not imply endorsement by our company or its affiliates of the websites or services they are associated with.
4. Security
Our company endeavors to employ reasonable technical and managerial measures to protect the security of personal information within the organization. However, no data transmission or storage system can guarantee 100% security. If you reasonably suspect that your interaction with our company is no longer secure, please notify us immediately in accordance with the "Contact Us[1] " section below.
5. Your Rights in Personal Information Processing Activities
You should ensure that all personal information submitted is accurate and correct. Our company will endeavor to maintain the accuracy and completeness of personal information and update this data promptly.
Where applicable law requires, you may have the following rights:
l The right to access and obtain a copy of specific personal information we hold about you;
l The right to request the updating or correction of your inaccurate personal information;
l The right to refuse or restrict our use of your personal information;
l The right to request the deletion of your personal information;
l The right to request an explanation of our personal information processing rules.
If you wish to exercise these rights, please click here to provide online feedback to us. For security purposes, you may be required to provide a written request. We will verify your identity in accordance with local legal requirements. If we have reasonable grounds to believe that these requests are deceptive, unenforceable, or harmful to the privacy rights of others, we may refuse to process the requests.
Where applicable law requires, when our company processes your personal information based on your consent, you also have the right to withdraw your consent at any time. However, the withdrawal of consent does not affect the legality and effectiveness of our processing of your personal information based on your consent before the withdrawal, nor does it affect our processing of your personal information based on other appropriate legitimate bases.
6. Retention Period of Personal Information
Unless otherwise required by law to retain personal information for a longer period, our company retains your personal information for a necessary period to achieve the purposes described in this Privacy Policy.
7. Use of Personal Information of Minors
Our products, websites, and services are primarily directed at adults. Children (individuals under the age of 14) are not permitted to create their own user accounts without the consent of parents or guardians. For cases where personal information of children is collected with parental consent, we will only use or disclose this data when permitted by law, with explicit consent from parents or guardians, or when necessary to protect the children. If our company discovers that it has collected personal information of children without obtaining verifiable parental consent beforehand, we will make efforts to promptly delete the relevant data.
8. Updates to this Privacy Policy
The "Last Updated" timestamp at the top of this Privacy Policy indicates the time of the last revision. Revisions to this Privacy Policy become effective upon publication on our company's services. Your continued use of our services after the policy update signifies your acceptance of the revised Privacy Policy.
9. Contact Us
Your personal information is collected, used, and disclosed by Anhui Korrun Co., Ltd. You can contact us through the following methods:
If you have any questions about this Privacy Policy, please contact us via email: Customer Service Center Email: support@korrun.com
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